Guest Experience Associate

Greater Cleveland Aquarium

Reports to: Guest Experience Lead

General Summary of Job Duties

Guest Experience Associates are responsible for ensuring guests have a fun and educational experience at the Greater Cleveland Aquarium. Daily activities include rotating through key positions ranging from welcoming guests, to educating guests of all ages about fresh and salt water animals, assisting them in the purchase of a ticket or annual pass to leading school tours through the Aquarium and conducting animal encounters. This is a part-time position (28-29 hours/week).

Principle Responsibilities and Duties

General Job Responsibilities and Duties

To perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:

Skills, Education and Other Requirements

Required Work Cards

Machinery, Work Equipment, Programs, Software, Hardware Used

Applicants should send a resume to Erin Carpenter at

To learn more, visit

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