Details
12/01/2025
Social Media Manager
Ashtabula County Visitors Bureau/Ohio Wine Country
Looking for an office job that gets you out of the office?
Would you count scrolling as one of your favorite past times?
Do you love wine, Lake Erie, and all things seasonal?
Have you ever been called upbeat, creative, or helpful?
If you are a customer-service-oriented self-starter, then let’s talk! Our team is looking for the next social media maven to inspire visits to Ohio Wine Country. Candidates with demonstrated marketing experience should send a resume and portfolio with links to Steph@visitashtabulacounty.com
JOB DESCRIPTION:
Join one of Ashtabula County’s fastest-growing industries: Travel and Tourism. The Ashtabula County Visitors Bureau is searching for a Social Media Manager with a strong focus on partner relations and website content. This key team member will be responsible for daily management of multiple social media channels and website content, working with industry partners to tell Ohio Wine Country’s story. Ideal candidate is as comfortable crafting a Reel as they are chatting with local business owners or helping a visitor plan the perfect weekend. Position requires knowledge of Ashtabula County’s attractions and building relationships with CVB partners to learn how we can best promote their businesses. Self-starter with a solution-driven attitude is required.
RESPONSIBILITIES:
- Manage and improve upon all social media platforms and website content, ensuring content is frequent, fresh, compelling, and consistent
- Translate the Ohio Wine Country brand onto digital platforms, upholding high standards of excellence for imagery, grammar, and travel inspiration
- Monitor social media channels providing timely responses to travel-related inquiries
- Support in the development of ambitious social media calendar, curating content through organic posts, partners, UGC, owned media, and influencers
- Routinely engage with partners to create both static and video posts across multiple digital channels + follow up with results
- Monitor website content and performance via analytics, traffic, and SEO updates
- Analyze data to help to ensure digital content is engaging, accurate, and high-performing
- Understand trends, features, and algorithm shifts to ensure current, inspired content
- Maintain an understanding of audience demographics and effective tools to penetrate different markets
- Respond to customer and member inquiries in a timely and courteous fashion
- Develop and execute multi-platform campaigns in tandem with Marketing Manager
- Professionally represent the CVB online, around the community, and within the industry
- Engage visitors in an enthusiastic manner, offering suggestions based on their interests
- Maintain a high level of concentration and attention to detail with ability to multitask
- Organized to meet deadlines and make decisions within the framework of established goals
- Identify experiences and events most appealing to visitors
- Assist with day-to-day operations in the information centers
- Collaborate with team to plan and execute initiatives within the county
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Demonstrated experience in Marketing/PR, Hospitality, Communications (or similar) required. Related degree is a plus.
- Demonstrated experience managing multi-faceted social media platforms (at minimum Facebook, Instagram, and TikTok)
- Comfort level working on website platforms to update content and monitor performance
- Interest in travel industry with a visible and infectious attitude of hospitality
- Creative, energetic, and passionate, and can translate that energy into an authentic message that supports a positive image of Ashtabula County
- Ability to work in a team environment and provide creative solutions to problems
- Self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities
- Proficiency in Hootsuite, Microsoft Office, Canva, Adobe, Capcut (or similar) required
- Weighted skills may include design software, work with marketing agency, or website design
- Experience in graphic design, web content management, and/or photography a plus
- Possess a valid driver’s license; some travel throughout the county required
- Must read, write, speak, and understand English well
- Requires sitting, standing, walking, bending, stooping, squatting, kneeling, pushing, pulling, seeing, hearing, and speaking
- Must be able to lift 25+ pounds
TIMELINE
- Resumes accepted through December 31, 2025
- Interviews held January 2026
- Hiring date: February 2026
**This job description represents general duties and is not intended to be all-inclusive.
- 40 hours/week
- Flexible, hybrid schedule
- full benefits available
